Payment expires settings

Jeroen Maljers's Avatar

Jeroen Maljers

14 Feb, 2018 08:53 AM

Hi guys,
In the app we've set notifications for when a creditcard expires. Could you please tell me what the exact settings are for those notifications? So how long before a CC expires notifications will be sent?

Thanks!

  1. Support Staff 1 Posted by Meghan Turner on 14 Feb, 2018 04:27 PM

    Meghan Turner's Avatar

    Hi Jeroen,

    The payment method expiring notifications are sent 14, 7 and 2 days prior to the customer's next invoice date if the payment method on file will expire before the invoice due date or has already expired. Let me know if you have any other questions!

    Meghan

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