Email address not valid

Wendy Simpson's Avatar

Wendy Simpson

06 Jul, 2017 06:44 PM

I have a client with a .CAM email address instead of .com. When we try to enter it, it says it is not valid. This is a valid email address, how can we fix this?

  1. Support Staff 1 Posted by Meghan Turner on 06 Jul, 2017 06:56 PM

    Meghan Turner's Avatar

    Hi Wendy,

    I'm looking into this. Get back to you shortly!


  2. Support Staff 2 Posted by Meghan Turner on 06 Jul, 2017 09:36 PM

    Meghan Turner's Avatar

    Hi Wendy,

    We made a quick update in our system and the issue is now resolved. You should be able to enter a customer email with a .cam address without encountering a validation error now. Let me know if there's anything else I can help you with!


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