CG won't save my updated New Subscription Customer Comm email

Clay Nichols's Avatar

Clay Nichols

06 Jan, 2017 02:44 AM

I'm trying to update the New Subscription email in Customer Communication.

When I make the change and click SAVE it doesn't do anything. And the change is not reflected in the Preview. And if I exit and come back the change is gone.

Here is my new text (so I can paste it in later)

Claim your FREE Coaching session

            I want you to be successful with the software. So I'm providing you with one free coaching session. I'll show you which programs are best for you.  Past students were thrilled with their coaching. <br>
            <br>You can call (540) 951-0623 most weekdays (Mon-Fr 10A-5P)  and I'll help you immediately (if I'm available).  Or you can schedule a session ahead of time (or for times outside of those hours):<br>
  1. Support Staff 1 Posted by Meghan Turner on 06 Jan, 2017 03:08 PM

    Meghan Turner's Avatar

    Hi Clay,

    Thanks for letting us know about this! We've identified the issue and released a fix. Go ahead and try to update the template again and let us know if you run into any problems.


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