Stop user from resubscribing to get trial again

monopsony's Avatar

monopsony

01 Sep, 2010 12:15 AM

Hello,
Does CG have a function to stop user resubscribing to a plan after trial is ended, so they get more free trial time?

  1. Support Staff 1 Posted by Marc Guyer on 01 Sep, 2010 08:11 PM

    Marc Guyer's Avatar

    This is a difficult problem to solve and is best left up to your application logic. On the lowest level, CG does not allow more than one customer to have the same product code, so this can be used to your advantage. If the same customer tries to signup twice with the same code, CG rejects the new customer with an error message. However, it's up to you to leverage this feature.

  2. Marc Guyer closed this discussion on 01 Sep, 2010 08:11 PM.

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